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9 Oct 2019

Full-time HRLeverage: User Operations Officer Recruitment

HRLeverage – Posted by Nigeriabucket Staff Lagos, Lagos, Nigeria

Job Description

HRLeverage – Our client, a Multinational Global Payments Technology Company in Nigeria is recruiting to fill the position below:

The Job : User Operations Officer

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Lagos, Nigeria

Job Profile

  • You will be responsible to report to the Operations Lead.
  • Check the client’s email and send them a response quickly.
  • The User Operations will also be responsible to document support issues and contribute to the knowledge base of the online operations team.
  • Your job would be to act as a bridge between our users, operations, product, and technical teams on product issues and bug resolution.
  • In addition to these, you will also handle responses on our social media channels like Twitter/Instagram and Facebook.
  • Your job would be to make sure that customers get a fast response to their messages on social media.

Job Requirements

  • Past experience with technical customer support is required.
  • Have strong verbal and communication skills.
  • You should be passionate about creating high-quality user experience.
  • You need to have good interest and understanding of online payments & trading platforms
  • You must be proficient in MS Excel and other office packages.
  • You should be fluent in English.
  • Other business functional languages is a plus.

How To Apply

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.

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Job Categories: ICT/Computer. Job Types: Full-time. Job Tags: HRLeverage jobs and User Operations Officer jobs. Salaries: N100000 - N200000.

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